Bell Person (Botones)

Location: Catamaran - San Diego , CA 92109 Salary: $17.75 - $17.75 Hourly Position Type: Seasonal Shift: Day / Evening Category: Customer Service - Guest Service - Non Supervisory SUMMARY The Bell Person ("Botones") welcome guests with a warm, friendly smile and provide courteous, professional assistance during arrivals and departures. Inform guests enthusiastically about hotel amenities, room features, and available services. Deliver personalized service that exceeds expectations. PAY & PERKS • Compensation: $17.75** • Earn $1000 for Culinary, Engineering, Housekeeping, and $350 for all other roles for each hired referral at any Evans Hotels property. • Discounted Hotel Rooms for you, family and friends. • Free Employee Parking and/or discounted MTS Pronto card. • Free Meals & Refreshments during working shifts. • Career advancement opportunities! • Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time. • Discounts on cell phone bills, shoes, gym memberships, and more! ESSENTIAL DUTIES • Proactively provides our guests with personal service and attention that exceeds their expectations. • Project a professional and positive image of the hotel. • Assist guests with unpacking, organizing, and transporting luggage. • Provide secure and organized luggage storage on a temporary basis. • Inform guests about local activities and entertainment with energy and enthusiasm. • Meet guest needs efficiently and courteously. • Assist all hotel guests thoughtfully and professionally. • Deliver packages to guest rooms and meeting rooms promptly. • Answer phones professionally and courteously. • Schedule and arrange transportation services for guests. • Collaborate with all departments to ensure guest needs are met promptly. • Maintain a safe and secure environment for guests and staff. • Performs additional duties and responsibilities as directed by the leadership team. Qualifications • At least 6 months of relevant experience and/or training. • A combination of experience, education, and/or training may be substituted for either requirement. • Previous similar position in a hotel, or similar business entity preferred. • Availability to work on weekends and holidays is required. • Ability to always maintain a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges. • Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 50 lbs.