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3/25/2026

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Keywords
Our national multi-family management company seeks an experienced Service Manager with a "Whatever it Takes" attitude to be responsible for overseeing the physical property, general maintenance repairs, and apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the Service Manager is responsible for overseeing the physical property, general maintenance repairs, and apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. REPORTS TO: Community Manager and Regional Maintenance Supervisor SUPERVISES: Under direction from the Community Manager, supervises all maintenance personnel, including housekeeper. ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 1. Under the direction of Community Manager, supervises, trains and schedules maintenance activities for apartment community and maintenance staff. 2. Coordinate, schedule and respond to resident/management requests and work orders for occupied units. 3. Coordinate, schedule and prepare vacant apartment units for move-in. 4. Coordinate and schedule appropriate safety and skills training for maintenance employees. 5. Identify and correct hazardous property conditions that could place the property in a liable position. 6. Ordering supplies and managing maintenance budget. 7. Coordinate, schedule, and perform preventative maintenance on equipment and units.

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