Shelter Monitor

Location: TX-Austin Womens & Childrens Shelter - Austin, TX 78721 Salary: $14.11 - $21.17 Hourly Position Type: Full Time Regular Shift: Overnight Education: High School Diploma/GED Category: Housing About This Opportunity: Job Summary: Assists residents staying in the shelter overnight; performs client intake procedures and prepares client intake records; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that facility is maintained in a neat and proper order. Schedule/Hours: Overnight, 11pm-7am, Sunday through Thursday This Position is Responsible For: • Supervisory Responsibilities (10%) • Acts as the lead worker to the Shelter Monitor position; training and instructing employees and volunteers in the proper methods and procedures; assisting with scheduling; informing Manager of any staff issues requiring attention. • Intake and Discharge Responsibilities (25%) • Answers telephone and responds to questions regarding the shelter operations. • Performs client intake procedures including running sexual offender checks; checks clients into the shelter; prepares and monitors client intake cards; prepares and maintains resident roster. • Orients new clients to the program and prepares case records to facilitate case management; records daily statistics. • Inputs client information to HMIS accurately and in accordance with established timelines and procedures; updates client files as needed; obtains client’s signature on forms as well as house rules and regulations. • Housekeeping and Chore Distribution Responsibilities (25%) • Distributes towels, linens, and personal hygiene items to clients. • Assigns daily cooking, cleaning, and maintenance chores to clients and ensures completion of such; as needed, participates in the cleaning and maintenance of facilities, supplies, and equipment; inspects facility on a routine basis to ensure compliance with established standards; ensures return and accountability of The Salvation Army property (linens, etc.). • Building Security Responsibilities (20%) • Ensures clients comply with house rules; checks client’s baggage for drugs, alcohol, weapons and pornography; records incidents and notifies supervisor of any special circumstances or unusual problems; ensures security of facility and clients; arms and disarms alarms in accordance with lodge policy; locks and secures area inappropriate for client entry. • Conducts routine checks of the facilities to ensure that all doors are locked and that nothing is amiss; locks doors to ensure security of the facilities. • Responds to emergencies in a calm manner and initiates appropriate actions in accordance with established policies and procedures. • Cooking and Food Inventory Responsibilities (20%) • Participates in the selection and preparation of food; monitors expenditures ensuring compliance with budget constraints; purchases needed food items from the store; serves food and snacks to clients; assists clients in the cleaning of the kitchen after meals. • Maintains an adequate level of food and supplies inventory; prepares inventory records and ensure the accountability and security of inventory items. Physical Requirements and Working Conditions: • Ability to meet attendance requirements. • Ability to read, write and communicate the English language effectively. • Ability to perform data entry into a computer. • Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action. • Ability to perform combinations of sitting, standing and walking on a frequent basis. Distance of travel is usually within the same building. • Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25lbs.) frequently. • Work is performed in a residential facility where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt and the like. Employee Benefits: • Health Insurance • Retirement Plan • Paid Time Off What we are looking for in you: Knowledge, Skills and Abilities: • Knowledge of effective and efficient methods for organizing and maintaining records and ability to perform the same. • Knowledge of general office procedures and practices. • Knowledge of basic record keeping practices and procedures. • Knowledge of proper cooking methods and procedures. • Ability to communicate effectively with clients in order to control, lead, and motivate behavior. • Ability to cultivate and maintain effective relationships with a diverse group of people and remain sensitive to their concerns. • Ability to work independently and with limited supervision while enforcing established policies and procedures. • Ability to present a positive and professional image of The Salvation Army. Education and Experience: High School diploma or G.E.D. and Two years progressively responsible experience working within a social services program, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Certifications: Valid State Drivers License